Sorry, my written Deutch is not very well so this is in English. But please answer in German if you can answer this:
We have one user who is offline (holiday) but one of their notes is blocked for editing with this message:
„<user> is editing this note currently. Send Message“
How can we unlock it and make it available for editing for other members of the group?
Der User wird zwar inzwischen längst aus dem Urlaub zurückgekehrt sein, aber schon echt traurig, dass es in mehr als 5 Monaten niemand vom Support geschafft hat, hier mal zu antworten…