Soul 2.21 – Messaging, Onboarding, Single-Sign-On (Stable/104) – 31.08.2017
News & Improvements:
The Enter key now does what you want!
Error message “Please contact support” during the update attempt?
Software updates are only available to SOUL + customers (or old customers with a service contract), all others will receive the message “Please contact support”. This can be done by e-mail to email@example.com or by phone at +49 40 466 55 00.
After accepting the SOUL+ offer, your Protonet Private Cloud Server will be released for the current SOUL version.
General information regarding the update process
Please note that:
If after waiting a reasonable amount of time after the update, the server is not yet available. Please refer to our network connection troubleshooting checklist before consulting the Support team: